At JayGee Garden Care ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website or services in Queensland, Australia, in compliance with the Privacy Act 1988 (Cth).

1. Information We Collect

When you book a service or request a quote through our online calendar, we collect the following personal information:

• Full Name
• Contact Number (including WhatsApp)
• Email Address
• Property / Service Address
• Details regarding the gardening service required

2. How We Use Your Information

The information we collect is strictly used for the purpose of providing our gardening services to you. Specifically, we use it to:

• Schedule and manage your garden maintenance appointments.
• Communicate with you regarding your booking, quotes, or any changes.
• Locate your property to perform the requested physical services.
• Maintain internal records for accounting and ongoing service schedules.

3. Data Protection and Sharing

We respect your privacy and do not sell, trade, or rent your personal information to third parties. Your data is securely processed through our encrypted booking systems (which may include third-party workflow automations and Google Calendar integrations) solely for operational purposes.

We will only disclose your personal information if required by Australian law or to protect our legal rights.

4. Data Storage and Security

We take reasonable steps to ensure your personal information is protected from misuse, loss, unauthorized access, or modification. Once your data is no longer needed for service provision or legal accounting purposes, we take steps to securely destroy it.

5. Your Rights

You have the right to request access to the personal information we hold about you and to ask for corrections if you believe it is inaccurate or out of date. To make a request, please contact us using the details below.

6. Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or operational requirements. Any updates will be posted on this page.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please reach out to Jorge at:

• Email: jaygee.gardencare@gmail.com
• Phone / WhatsApp: +61 452 293 322
• Service Area: North Lakes, Brisbane, and surrounding QLD areas.